Why Not Use This Slow Period to Look At Your Company’s Performance Metrics?

For years, I’ve heard too many busy people in busy organizations talk about what they’d like to do, if only they had a little more time. Some of these leaders indicated that they’d love to be able to step back a little from day-to-day business and apply a set of internal performance standards on their organizations. They sensed they could be doing things better and more productively.

But first they had to find a way to measure the effectiveness of their current practices. Typically, though, they never got around to it. Instead, they remained mired in the crush of their daily tasks, putting out fires and tending to emergencies, and could never find the time to do these more ambitious projects.

But now is the time to do these things. For the first time in most people’s lives and careers, we have a global economic slowdown that’s given just about everyone in nearly every industry a little more time than they used to have. I would make the case that you should use this opportunity to finally install some performance metrics in your organization. It will help you do something that’s crucial in this downturn: accomplish more with fewer resources. 

You should know that at Redemtech, we like to walk the talk. We’re now engaged in an enterprise-wide effort of our own to establish a set of smart metrics that will function as a kind of managerial dashboard. They can tell us at a glance how well we’re managing ourselves, and how closely aligned we are with our own organizational mantras.

The goal of this exercise is simple to say but hard to do: to establish baseline standards that are quantifiable, measurable and repeatable. These standards allow you to look closely at the constituent elements of what you’re doing, how long it takes you to do it, and how effective and productive it ultimately is.

In the end, these performance standards allow an organization to optimize their value to their customers and clients. And what’s more important than that these days?